CUSTOMER HIGHLIGHT
Trout Unlimited
“To conserve, protect and restore North America’s coldwater fisheries and their watersheds.”
Eventgroove provides a critical connection because not only do they have the greatest tools to allow our chapters to succeed but they have the customer support that makes our volunteers feel comfortable reaching out for help.
–Jeff Yates, Director of Volunteer Operations
387
CHAPTERS
300,000
MEMBERS
9,000
EVENTS
Events platform
- Event ticketing. Online and in-person events for chapter gatherings, river clean-up, community support.
- Event templates. Allow for quick creation and guidance for the most common chapter events.
- Reporting. National-level reporting across all chapters.
- Integrated. Embedded online fundraisers on events pages, as well as Ecommerce integration.
- Chapter direct funding. No comingling of funds. All fundraising dollars are deposited straight into the chapter bank accounts.
- Customizable. National headquarters sets default branding. Chapter can optionally add local branding for a personal feel.
To call Eventgroove a partner is a vast understatement. They are deeply committed to our mission, they believe in Trout Unlimited, and they believe in the volunteer engagement that we do on the ground.
–Jeff Yates, Director of Volunteer Operations
Ecommerce platform
- Total products: 400+ custom designed products.
- Merchandise. Pre-designed merch for local chapter customization.
- Print-on-demand. Chapters enter their event details, and orders are shipped direct to the chapter.
- Event kits. Matching products allow for cohesive event branding.
The pricing is also incredible. It’s a one-stop-shop that makes sure that our volunteers can get in, get the products they need to promote their events, set up their event registration, and coordinate an online fundraiser.
–Jeff Yates, Director of Volunteer Operations
Fundraising platform
- Online fundraisers: 10+ per month
- 6 fundraiser types: raffles, auctions, crowdfunding, sweepstakes, a-thons, and sales.
- Total chapters: 74 using online fundraising
- Chapter direct funding. No comingling of funds and all fundraising efforts are deposited straight into the chapter bank accounts.
- Reporting. National-level reporting across all chapters.
Video Transcript
As a volunteer-led organization, Trout Unlimited relies on the passion and time of so many people across the country. We have local, volunteer-led grassroots chapters in pretty much every state in the country. When we were looking for a partner, to work on our event management, our online promotions, and print products, we were looking for a solution that would help our over 420 chapters and over 300,000 members and supporters across the country develop better events, promote those events more effectively, and engage members in a positive way through online and in-person activities while staying consistent to our brand, to our message. When it came down to it, only Eventgroove could offer us everything that we were looking for…and more.
This allows us to be deeply embedded in the communities where we serve, to build partnerships on the ground to restore rivers, take out dams, educate youth about conservation and engage the entire community. But it also raises unique challenges for our organization in terms of brand consistency – a positive and similar standardized member experience from one Trout Unlimited event to another. So we went looking for an option that would help us help our volunteers. We want to make sure we honor their time when they’re volunteering for TU, and that they feel good about the work that they’re doing, and feel supported. That’s where Eventgroove comes in. It’s a one-stop shop that makes sure our volunteers get in, get the products they need to promote their events, set up their event registration, coordinate an online fundraiser–that one-stop shopping is critical to keeping our chapters going, fueled by volunteers who have very busy lives, and lots of things to do besides learn new technology.
Eventgroove provides a critical connection, because not only do they have the greatest tools to allow our chapters to succeed, they have the customer support that makes our volunteers feel comfortable reaching out for help. They have one-on-one technical support any time we have a problem. Pricing is also incredible. In all of our Eventgroove products, there is no setup fee. It’s also a product that we can scale up. We have chapters that have 50 members in a rural community. We have chapters that have over 1,000 members in a metropolitan area. And then we run national and regional events that draw tens of thousands of participants, whether in-person or digitally. Being able to provide the same level of tools, same sophistication of technology, whether it’s a small in-person event, or a large digital gathering, is critical to our success as an organization.
We wouldn’t be able to have our 420 chapters and counting running more than 9,000 events across the country every year without Eventgroove and the various platforms they provide.
To call Eventgroove a partner is a vast understatement. Lance and his team not only care about providing us high-quality, integrated products that solve all of our needs for promotion and event management, they are deeply committed to our mission. They believe in Trout Unlimited and they believe in the volunteer engagement that we do on the ground. When we partner with Eventgroove, we really get an extension of our staff–an extension of our community of volunteers. And that, you can’t purchase anywhere.