CUSTOMER HIGHLIGHT
Mule Deer Foundation
“The mission of the Mule Deer Foundation is to ensure the conservation of mule deer, black-tailed deer and their habitat.”
They’re a very customer-driven customer-focused organization.
–Brian Brian Fienhold, Chief Operating Officer
162
CHAPTERS
45,000
MEMBERS
200
EVENTS ANNUALLY
Events service
- Accounting. Pre-set Stripe Accounts from National that tie directly back to Chapter. No comingling of funds between chapters.
- Event templates. To set National standards of various event types and ticketing plans.
- Event appoval. National reviews and approves events before ticketing can go live.
- Platform approval. National reviews and approves all event hosts on platform.
- Localized branding. Chapters can overwrite National branding to localize to each chapter.
Eventgroove has been a great partner of The Mule Deer Foundation for many years now, and it has really grown substantially over the years to include online events and virtual events where we can really reach out to our members in a meaningful way and raise funds.
–Brian Brian Fienhold, Chief Operating Officer
Ecommerce service
- Print-on-demand. Chapters enter their event details, and orders are shipped direct to the chapter.
- Event kits. Matching products allow for cohesive event branding.
- Variety. Multiple product types including tickets, posters, brochure mailers, and envelopes.
Eventgroove is continuously innovating the way we fundraise.
–Jared Wire, Director of Marketing
Fundraising service
- Accounting. Chapters roll up to state accounts to enable state municipality compliance with fundraising.
- Shared payment processing. National headquarters pays out chapters after fundraisers are completed.
- Full access. Allow chapters to create their own raffles, auctions, sales, sweepstakes crowdfunding and a-thon campaigns
- Localized branding. Chapters can overwrite National branding to localize to each chapter.
Video Transcript
Brian:
We are a wildlife conservation group committed to ensuring the future of mule deer, black-tail deer and their habitats. Eventgroove has been a great partner of The Mule Deer Foundation for many years, from the early days with them when we leveraged their services to promote events and to help us with ticketing for events. That has really grown substantially over the years to include online events and virtual events where we can really reach out to our members in a meaningful way and raise funds.
From a client perspective, working with Eventgroove and deploying a new service or offering, they have made it very easy. They are with you every step of the way; they provide great training for everyone within the organization that is going to be using the service they are offering, and we can really put it to use much more quickly because of that which really starts to benefit our organization.
When a member of ours or a supporter of ours interacts with us and Eventgroove, they see it as The Mule Deer Foundation. We have a private label and it gives a sense of trust and awareness around the organization that there’s no doubt that they’re dealing with The Mule Deer Foundation. So, it’s an integrated platform that also brings scalability: we can work with them on functions on events, from a very small scale event of 50 people to a very large scale one like our annual convention, the Western Hunting & Conservation Expo held every February.
Last year we had over sixty thousand attendees and Eventgroove was right there with us helping us with admissions, creating a platform and access to the show that really enabled people to come in and out of the show very efficiently and really enjoy the show as much as possible.
They’re a very customer-driven, customer-focused organization. You get the feeling right from the very start that your needs are their needs. They are willing to change because we have to change to meet the needs of our members and our supporters.
Jared:
They are continuously innovating the way we fundraise as an organization. They’ve allowed us to better communicate to our members and followers to look to different opportunities in different ways to fundraise as an organization during a difficult time. So they really understand our organization, the Mule Deer Foundation,and what our mission is.
Brian:
The Mule Deer Foundation is fortunate to work with many great partners and Eventgroove is definitely one of those fantastic partners that we have. They’re great listeners. They are great innovators. They will identify what your needs are and they will act upon those needs. They will help you develop services and offerings that elevate your team’s performance and take you to greater success. I can’t recommend them strong enough.